Disaster Recovery Housing Services

Quadel provides emergency housing management services to assist state and local governments with both emergency response and long term recovery activities.

Quadel – Louisiana

From June 2006 to June 2009, Quadel served as a subcontractor to ICF International with responsibility for setting up and administering the Homeowner Assistance Program, providing grants of up to $150,000 per family to homeowners who agree to repair or rebuild their homes or sell their homes and relocate. The Homeowner Assistance Program was a component of the Road Home Program developed in response to the need for housing and neighborhood reconstruction following Hurricanes Katrina and Rita. The State of Louisiana’s Office of Community Development (OCD) administered the Road Home Program, with funding in excess of $10 billion in Community Development Block Grant (CDBG) funding. OCD selected ICF International as its contractor to administer the Road Home Program, the largest housing reconstruction program in U.S. history.

During the course of this contract, Quadel hired and trained a workforce of 350 employees to manage up to 12 Homeowner Assistance Centers located in Louisiana and Houston. Quadel front-line Advisors in the Centers were responsible for interviewing families, determining eligibility, reviewing required documentation and processing files in preparation for grant closings. We played a key role in designing policies and procedures, developing program training materials and conducting staff training within two months of contract execution.

As the Office of Community Development’s requirements evolved, Quadel continued to support the displaced citizens of Louisiana.

Permanent Supportive Housing

From May of 2009 through March of 2014 Quadel administered a Project-Based Voucher program for special needs clients — the only program of its kind in the country. Voucher recipients include homeless and chronically homeless, mentally and physically disabled, and elderly individuals affected by Hurricanes Katrina and Rita. Program services included the coordination with 6 Local Lead Agencies serving approximately 2000 households in 23 parishes spanning the lower third of Louisiana.

Small Rental Assistance Program

As a component of the Road Home Program, the Small Rental Program provides repair assistance to small-scale rental properties. Quadel provides subject matter expertise for program improvements under a contract with ACS from May of 2009 through January 2012.

For more information about Quadel’s Disaster Recovery Services contact:

Joan Greer
Chief Operating Officer
1200 G St, NW
Suite 700
Washington, DC 20005
Tel (202) 789-2500
Fax (202) 898-0632