Frequently Asked Questions
How do I register for a course?
There are three ways to register for our courses:
- Register and pay online by completing the request form
- Mail or Fax a completed request form with your payment information to Quadel Consulting Corporation or fax to 202-729-6211
For the Assisted Housing Manager (AHM) course click here and for the Low-Income Housing Tax Credit Compliance (TaCCs) course click here
Does my registration fee include any travel expenses?
No, your registration fee only covers the training workshop and beverage breaks. Airfare, hotel accommodations and meals are not included in the registration fee. Participants should make arrangements directly with the appropriate hotel and airline.
How do I cancel or make a change to a training registration?
Registration fees are refundable, less a $75 per-person administrative charge, if notification is received no later than 5:00 PM EST three business days prior to the workshop. No refund can be granted to any registrant who cancels after that time. Notification by mail, phone or email is acceptable, but all refunds must be requested in writing.
To change or cancel a registration, email or call our Training Department:
In rare instances, workshops may be canceled or rescheduled. Although a full refund of the registration fee will be made in such cases, Quadel is not responsible for other costs incurred, such as nonrefundable airline tickets.
Why is it important to obtain a housing program certification?
Quadel’s certification programs have helped to establish a national performance standard within the affordable housing industry. A Quadel certification demonstrates that the recipient has attained a level of knowledge and expertise to effectively administer program rules. Visit our Certification Register page to learn which courses include a certification option and applicable terms and conditions.
If I select a workshop with an optional certification examination, when will I receive my results?
Examination results and certifications will be mailed to all participants within 60 days of completing a workshop. Quadel must receive your payment in full before examination results and certifications are sent.
Where can I see a list of upcoming courses?
A full list and schedule for the courses we offer is available at our Course Offerings page.
Can I request customized training to address the specialized needs of my staff?
Quadel offers customized training workshops based on the specific training needs of our clients. We can adapt materials from our current offerings to emphasize key program areas, or develop an entirely new course as needed. Click on Request a Course to submit a request.
Can I follow-up with a course instructor after completing a training workshop to ask additional questions?
Yes, Quadel offers our training customers and housing agency clients the option to ask technical questions on program rules and requirements through our Ask an Expert feature. Click on Ask an Expert to submit your question online. A member of our training staff will respond to you in a timely fashion.