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Ms. Gloria Pounds is an experienced housing counselor who has more than 30 years of education and human services experience. She specializes in PHA mobility and housing counseling by assessing tenants’ individual needs and providing workshops and trainings about housing barriers, housing relocation, landlord interaction, family budgeting, community resources and schools. She works closely with tenants and Mobility Counselors to move tenants to communities with better opportunities. In addition to housing counseling, she spent 20 years with the Illinois Department of Children and Family Services where she served as the Public Service Administrator focused on the safety and wellbeing of children. Ms. Pounds is a certified Housing Quality Standards Inspector and holds a Master’s Degree in Public Administration from Roosevelt University.