Multifamily Housing Manager

Course Type:

Supplemental Course Materials


Quadel’s two-day Multifamily Housing Manager (formerly Assisted Housing Manager) occupancy training helps your property comply with all HUD  program requirements while providing a variety of techniques to ensure that tenant files satisfy RHIIP requirements. Increased monitoring of regulatory compliance by HUD makes this course essential training for front-line staff, managers, and owners of HUD-subsidized multifamily housing.

MHM provides staff with the skills required to earn a superior annual Management and Occupancy Review (MOR). All programs in the HUD Handbook 4350.3 REV-1/CHG-4 are covered, including: Section 8 multifamily housing, Section 236, Section 221(d) (3), Section 202, Section 811, Rent Supplement, RAP and the new Section 811 Project Rental Assistance Projects.

Participants receive a copy of Quadel’s nationally recognized AHM course book. All of Quadel’s course books are designed to provide “plain English” reference manuals to assist program staff perform their daily functions more efficiently after attending the AHM training course.  EIV requirements are included throughout the course book.


Quadel offers an optional MHM examination on the afternoon of the third day after a morning review session.  The four-hour examination is open book and includes multiple choice and true/false questions, mini-exercises, and case studies. Participants who successfully pass the examination receive the MHM designation recognized by professionals in the assisted housing management industry nationwide.

Who Should Attend:

New front-line housing management staff seeking comprehensive training and experienced or supervisory staff for recent updates and refresher training.

Training Topics:

Three-day Multifamily Housing Manager (MHM) Training with Examination

  • Introduction and Legislative Update
  • Civil Rights and Nondiscrimination Requirements
  • Eligibility for Assistance and Occupancy
  • Waiting List and Tenant Selection
  • Determining Income and Calculating Rent
  • Determining Income and Calculating Rent (cont’d)
  • Lease Requirements and Leasing Activities
  • Recertification, Unit Transfers, and Gross Rent Changes
  • Termination
  • EIV
  • Test Preparation and Review Questions & Answers
  • Certification Examination
    *Based on a daily schedule of  8:30 a.m. – 5:00 p.m. with a lunch break from Noon – 1 p.m.  Participants are responsible for their own lunch.

Read the Cancellation Policy


Early Bird Pricing: All registrations made 45 days in advance of the course will be eligible for Early Bird Pricing, which is approximately 10% off of the standard pricing.  Early Bird pricing does not qualify for the Group Discount.

Registering a Group?New in 2020 – If you need to register four (4) or more individuals for any of these training offerings, you may now do so within the system.  The ability to register a group will only be accessible once the Early Bird window has closed.  Then when you register four or more people, each of those registrations will receive the Group Discount, which is $50 off per person.  If you have any issues, please contact us at

Note: A course being hosted by an organization does not qualify for Early Bird or Group pricing.  Thanks to the group’s ability to host, an already significant discount has been established versus options where Quadel rents conference space.

Upcoming Scheduled Courses: 


25feb(feb 25)8:30 am27(feb 27)5:00 pmMHM - New York, NYAMA Executive Conference Center


10mar(mar 10)8:30 am12(mar 12)5:00 pmMHM - Bedford, NHHosted by New Hampshire Housing

24mar(mar 24)8:30 am26(mar 26)5:00 pmMHM - Pittsburgh, PAPittsburgh Marriott North


21apr(apr 21)8:30 am23(apr 23)5:00 pmMHM - Indianapolis, INHosted by Indiana Quadel - Market Tower, 2nd Floor Training Room


12may(may 12)8:30 am14(may 14)5:00 pmMHM - Syracuse, NYCrowne Plaza Syracuse


09jun(jun 9)8:30 am11(jun 11)5:00 pmMHM - East Lansing, MIMarriott East Lansing at University Place


21jul(jul 21)8:30 am23(jul 23)5:00 pmMHM - Philadelphia, PACourtyard by Marriott City Avenue


04aug(aug 4)8:30 am06(aug 6)5:00 pmMHM - Greensboro, NCHosted by Bernard Robinson & Company

25aug(aug 25)8:30 am27(aug 27)5:00 pmMHM - Murfreesboro, TNHosted by the Murfreesboro Housing Authority


10nov(nov 10)8:30 am12(nov 12)5:00 pmAHM - Columbus, OHColumbus Airport Marriott