Public Housing Program and Occupancy

Course Type:


Quadel’s two-day Public Housing Occupancy (PHO) training workshop combines use of classroom lecture, PowerPoint presentations, case studies, course book instruction, and group exercises to cover basic public housing occupancy rules.  The course highlights recent changes to HUD rules and regulations affecting the public housing program.

The training begins with a brief overview of the public housing program, including administrative and legislative updates. Detailed discussions of eligibility and intake requirements are followed by detailed guidance on annual income and assets, including exclusions and inclusions, and imputing income from assets.  Day-two continues with income, allowances, and rent calculations, followed by a detailed overview of leasing activities and annual and ongoing functions such as lease enforcement, rent collections, annual examinations, unit transfers, unit inspections, unit turnover activities, and resident relations.  Day-two ends with an overview of the Public Housing Assessment System (PHAS) with particular attention given to the management indicators.

Participants receive a copy of our nationally recognized PHO course book, which contains detailed explanations of HUD public housing occupancy requirements.  All of Quadel’s course books are designed to serve as “plain English” reference manuals to assist program staff in their daily functions more efficiently after attending the course.


On the morning of an optional third day of the workshop, Quadel offers a comprehensive review followed by a certification examination in the afternoon. It is a four-hour, open-book examination consisting of multiple choice questions and short exercises.  Participants who pass receive a formal certificate suitable for framing attesting to their proficiency in public housing occupancy rules.

Read the Cancellation Policy

Who Should Attend:

Front line housing specialists and clerical staff, housing managers, QC specialists, and other staff charged with compliance monitoring

*Based on a daily schedule of 8:30 a.m. – 5:00 p.m. with a lunch break from Noon – 1 p.m.  Participants are responsible for their own lunch.

Course Dates:

There are no future course dates at this time

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