Public Housing Assessment System (PHAS)

Course Type:


Quadel’s one-day workshop on the Public Housing Assessment System (PHAS) is designed to give staff a broad understanding of PHAS requirements and their implications for housing operations.  The training will highlight the monitoring and tracking systems needed to measure performance under each indicator.  It will also cover all four components of PHAS: physical condition, financial condition, management operations, and resident service and satisfaction.

Each participant receives Quadel’s PHAS course book, which includes a detailed description of program requirements, any related rules and notices, useful work sheets, and case studies. All of Quadel’s course books are designed to serve as “plain English” reference manuals to assist program staff in their daily functions more efficiently after attending the course.

Read the Cancellation Policy

Who Should Attend:

Housing specialists, managers and supervisory staff responsible for the monitoring and submission of PHAS scoring and documentation.

Training Topics:

One-day Public Housing Assessment System (PHAS) Training

  • Overview of PHAS
  • Indicator 1:  Physical Condition
    • Description of Indicator
    • Performance Standards
    • Scoring and Thresholds
  • Indicator 2:  Financial Condition
    • Description of Indicator
    • Reporting Requirements and GAAP
    • Scoring and Thresholds
  • Indicator 3:  Management Operations
    • Sub-Indicator 1, Vacancy Rate and Unit Turnaround Time
    • Sub-Indicator 2, Modernization
    • Sub-Indicator 3, Rents Uncollected
    • Sub-Indicator 4, Work Orders
    • Sub-Indicator 5, Annual Inspection of Units and Systems
    • Sub-Indicator 6, Security
  • Indicator 4:  Resident Service and Satisfaction
    • Description of Indicator
    • Performance Standards
    • Scoring and Thresholds
    • PHAS Scoring and Appeals

*Based on a daily schedule of 8:30 a.m. – 5:00 p.m. with a lunch break from Noon – 1 p.m.  Participants are responsible for their own lunch.

Read the Cancellation Policy

Course Dates:

There are no future course dates at this time

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