Making the Change
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Resident Relations: The Importance of Communication and Connection
by Hannah Troyer | Mar 23, 2023
One of the core functions of affordable housing management is excellent customer service. Resident relations are vital to effective and quality affordable housing program management. Quadel Program Manager Gloria Pounds is a human relations specialist and a...
Remote Work: Keeping Team Members Productive and Connected
by Hannah Troyer | Mar 2, 2023
Quadel has employees in 26 states across the country. Since COVID-19, remote work has become commonplace and even the preferred method of employment for many. Quadel Senior Program Manager, Helena Widtfeldt, has worked remotely since 2015. She discusses her...
Passionate People Series: Andre Serrette
by Hannah Troyer | Feb 9, 2023
Much like the population it serves, the affordable housing industry is full of diverse housing providers. In an effort to highlight our employees and their unique affordable housing journeys, Quadel will feature staff members in a new series entitled Passionate...
Filling the Gap: Tips for Hiring and Onboarding HCV Directors
by Hannah Troyer | Jan 20, 2023
Staff turnover is typical for public housing authorities across the country. When a leadership position such as an HCV director experiences turnover, program performance may be affected negatively. When hiring and onboarding a new HCV director, there are a few...
ChangeMakers Podcast Highlights Industry Positives, Gears up for New Year
by Hannah Troyer | Dec 16, 2022
One thing is certain: affordable housing is complex. The social, political and economic aspects of affordable housing make the simple human right a multi-faceted crisis in the United States. At its core, Quadel is committed to making decent affordable housing...
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