Making the Change

Kim Clay Looks Back on 20 Years of Service

  Kim Clay started her working life as an office manager and administrative assistant in organizations selling cell phones and screws for artificial knees—good jobs she was good at. But, something was missing. The Indianapolis native had started volunteering with...

Motivating Your Staff: Tips from TNQ’s Cheiktha Dowers

One of the most common challenges housing authority directors face is to ensure staff stay motivated, meet deadlines and accomplish everyday tasks. Motivating staff through a global pandemic can bring this challenge to a completely new level. Tennessee Quadel’s (TNQ)...