Meet The Quadel Team
- Corporate Officers
- Senior Program and Policy Advisors
- Public Housing
Ms. Katie Goar has been with Quadel since 2007. Named Quadel President in 2015, Goar has shifted Quadel’s corporate culture resulting in excellent client service. She has more than 23 years of affordable housing experience. In addition, she was Adjunct Faculty with Indiana University-Purdue University teaching Public Management, Public Organization, and Public Policy courses for over eight years. Goar is responsible for corporate oversight and performance of six subsidiary offices, project management and client relations.
She holds a Master of Public Administration in Policy Analysis from Indiana University and a Bachelor of Arts from Anderson University.
Mr. R. Gray Beck manages corporate and program finance for Quadel and has been with the company since 2007. His experience includes data analysis, quality control, program financial management, project management, proposal costing and pricing, procurement, and contractual compliance.
Beck holds a Master’s degree and a Bachelor’s degree from Washington University in St. Louis, Missouri.
Ms. Roberta Graham has almost 40 years of industry experience and currently manages several HUD research contracts including a MTW Evaluation and Housing and Children’s Healthy Development. Graham specializes in the management of HCV programs, including VASH, Family Unification, and Family Self-Sufficiency. She also provides technical assistance in staff capacity building and training and program operational assessments for at- risk PHAs. In addition, she works with clients to create new program designs, program policies/procedures and implement MTW programs. Graham holds a Bachelor’s degree from James Madison University.
To discuss your HCV program’s needs with Graham, email her.
Mr. Michael Adamson, Director of Quadel’s PBCA Division, provides overall contract oversight and management of Quadel’s PBCA engagements in Indiana and North Carolina. Adamson has more than 30 years of experience in the affordable housing industry, of which 20 years of his experience has been working with HUD’s Project Based Section 8 program. In addition, he also works closely with and collaborates on a variety of other projects in Quadel’s Housing Choice Voucher (HCV) Program Division, Quadel’s Training Division and Quadel’s Business Development Team. Adamson holds a Bachelor’s degree from Indiana University.
To discuss your PBCA program needs with Adamson, email him.
Ms. Tara Appleby has over 32 years of experience in the affordable housing industry and oversees the Voucher Department at Indiana Quadel Consulting. She joined the Quadel team in August 2000 at the onset of contract administration. Ms. Appleby and her team review monthly HAP and Special Claim submissions to insure program compliance, and to facilitate the release of timely, accurate subsidy payments. She routinely participates in HUD Focus Groups, working with multi-level HUD staff, trainers, software developers and other PBCA staff in the recommendation and development phase of policies, procedures, and supporting forms and notices for HAP, Special Claims and TRACS related processes. To discuss your agency’s PBCA program needs, email her.
Ms. Tammy Avila is a Finance Manager with Quadel. In this role, she oversees the payment process for landlord and tenant payments and ensures the completion of ownership additions and changes. She takes pride in her ability to work with the City of Phoenix and other city and Federal agencies to ensure reporting accuracy. Ms. Avila is also extremely knowledgeable in the HCV policy, procedure and program operations. She is the former HCV Manager/Director for the San Bernardino Housing Authority in California where ensured program compliance and efficiency by conducting quality control of agency files for internal audits.
Tonya Beeler currently serves Quadel’s PBCA clients as Program Manager and serves HCV clients as Business Lead for QualtrackSM, Quadel’s proprietary Customer Service Tracking Tool. She is skilled at bridging communication gaps by utilizing active listening, negotiation and advocacy. Her specialization and passion is in analyzing processes and developing strategies for more efficient and effective workflow processes. Because of her creative mindset and her ability to restructure policies and procedures, she is often tasked with cross-departmental projects. She holds a Master’s Degree in Public Administration, with a concentration in Non-Profit and Local Government Management. To discuss your agency’s PBCA or QualtrackSM needs with Ms. Beeler, email her.
Ms. Jenese Bojorquez has 10 years of affordable housing experience. Through her various roles at housing agencies, Ms. Bojorquez has developed a comprehensive knowledge of affordable housing programs – specifically the Housing Choice Voucher program. She has managed two HCV programs, overseeing all aspects of the program to ensure complete HUD compliance and regulation. She has a deep knowledge of program operations and understands how to make program processes more efficient for participants, owners, and authority employees. Customer service and participant satisfaction are incredibly important in each program she manages. To discuss your HCV program needs with Ms. Bojorquez, email her.
Ms. Chelsea Comfort has worked in housing and with members of the public for the past five years. Ms. Comfort is highly organized, allowing her to accomplish multiple objectives simultaneously. Currently, Ms. Comfort serves as a quality control analyst at Quadel’s office in Arizona, Arizona Quadel. In this role, she conducts quality control of all files, analyses reports and compiles data, and advises on areas of error or risk. In addition, Ms. Comfort has a true passion for fair housing and helping those who seek better living situations. She is nationally trained and qualified to advocate for anyone experiencing a lack of housing opportunities. To discuss quality control and file review needs with Ms. Comfort, email her.
Ms. Beatriz Cuenca-Barberio has more than 25 years of experience in affordable housing. She is an expert in operations, procurement, budgets and finance, leadership and management, organizational change, program development, compliance, contracts, and legal matters. Currently, she is a senior policy advisor for Quadel and works in other Quadel initiatives including writing for Community Compass and grant submissions, leading technical assistance teams on re-certifications, developing RAD materials and a RAD compliance monitoring program, and training in procurement. To talk about your agency’s needs with Ms. Barberio, email her.
Ms. Cheiktha Dowers directs the management and operations of Memphis Housing Authority’s High Performing HCV program. Since her arrival in Memphis in 2012, Dowers’ responsibilities include oversight of finance, inspections, operations, quality assurance/performance management, owner outreach, and customer service. She is a champion of the mission to provide decent and safe housing to Memphis’ most vulnerable citizens and assists in recommending policy to set aside vouchers for homeless or special needs families. One of her proudest accomplishments is spearheading innovative outreach efforts such as Housing Fairs to bring property owners, service agencies, city/county school representatives, and HCV participants together to serve more Memphis residents. Dowers holds a Bachelor’s degree from Palm Beach Atlantic College and a Master’s degree from Nova Southeastern University.
To discuss how to expand your affordable housing opportunities or other HCV program needs with Ms. Dowers, email her.
Mr. Jim Evans has 25 years of experience and is nationally recognized for his Housing Choice Voucher program knowledge and expertise. In addition, Evans understands RAD and PBV conversions and can work with PHAs to determine if those programs are the right decision. He has run high-performing HCV programs in Carroll County (MD), Fort Wayne (IN), Indianapolis (IN), Houston (TX) and Baltimore (MD) and managed high-performing Family Self Sufficiency (FSS), Mainstream, Family Unification and HCV homeownership programs strengthened by their collaboration with community-based programs and partnerships. Evans managed court ordered and voluntary mobility counseling programs and was awarded the Martin Luther King, Jr. Award by the Maryland HUD Field Office for work associated with fair housing. Evans holds his Bachelor’s degree from the College of Notre Dame of Maryland.
To discuss your program or mobility needs with Evans, email him.
Ms. Angie Garland has over 15 years of experience in affordable housing, with expertise with Section 8, HOME and CDBG programs and the Uniform Relocation Act. She joined Indiana Quadel in 2008 as a Contract Renewal Specialist and promoted to Senior Contract Renewal Specialist in 2010. Garland currently serves as Contract Renewal Manager, where she oversees all duties and tasks associated with Section 8 HAP contract renewals and rent adjustments. She has conducted several regulatory trainings and is involved in workflow management optimization. To discuss your PBCA program needs with Ms. Garland, email her.
Mr. Lott Garth has been with Quadel since 2006 in its Memphis office. There, he focuses on Housing Choice Voucher owner services and inspections. He performs owner outreach and services, initial, annual, complaint, emergency, and quality control inspections to maintain integrity of housing units and to satisfy all HUD requirements. He also trains other inspectors and staff to ensure compliance and consistency of inspections. Prior to his current role, he served as an Inspection Supervisor. Mr. Garth is a member of the National Association of Realtors and holds a certification in Housing Quality Standard Inspections.
Mr. Matt Gronaw has been working in the affordable housing industry for over a decade. He started with Quadel while working as a housing specialist in Baltimore, Maryland. While there, he supervised the initial leasing and intake team, performed quality control reviews and processed monthly HAP check disbursements. In 2012, he began working as a housing specialist in Westminster, Maryland where he expanded his knowledge of the HCV program by performing case management of program participants from initial eligibility determinations to all aspects of ongoing occupancy, including inspections. He holds certifications in HCV occupancy as well as HCV Housing Quality Standards. To discuss your quality control and file review needs with Mr. Gronaw, email him.
Ms. Eboni Gross is an affordable housing compliance expert. She specializes in all aspects of affordable housing accounting, including reporting, payroll and data collection and analysis. Most recently, she has served as an HCV interim director and has conducted remote and onsite re-examinations. In addition, she routinely performs program assessments and compliance reviews, data collection and analysis and evaluation of policies and procedures. Ms. Gross is skilled at understanding data and information and recommending and implementing new policies and procedures to improve performance and compliance. To discuss your quality control and file review needs with Ms. Gross, email her.
Mr. Tom Gunn is an industry expert on matters related to the housing quality and physical condition of assisted housing units. He has almost 30 years of professional experience and oversees the performance of nearly 10,000 unit inspections annually. He has extensive knowledge and understanding of the applicable regulations and laws of federal and local housing programs. Over the course of his career, he has developed and maintained positive working relationships with HUD representatives, regional housing authorities, property management companies, real estate professionals, community leaders, nonprofit housing advocacy organizations, and program participants.
April Jackson is an experienced and accomplished property management professional with more than 26 years of specialized experience with HUD assisted housing programs. Most recently, she served as the Property Manager for the Alexander County Housing Authority where she supervised staff, assured compliance with Low-Income Housing Tax Credit and Project-Based Rental Assistance programs. She holds various industry certifications that demonstrate her proficiency in all aspects of effective and compliant asset and property management. To discuss your agency’s compliance issues or needs, email her.
Ms. Margaret Leigh has 13 years of experience in the affordable housing industry. For the last 10 years, Ms. Leigh has been Tennessee Quadel’s HCV program Performance Manager. In this role, she ensures high levels of productivity and quality control of HCV participant files. In addition, she assists in the development and issuance of regular performance and quality control reports and trains staff in quality control and program requirements. To discuss your HCV program’s performance with Ms. Leigh, email her.
Ms. Erika Loyd is a seasoned affordable housing operations expert. She worked for the Detroit Housing Commission for over 11 years, working in various aspects of the LIPH and HCV programs. Most recently, she worked as a compliance support specialist for DHC before joining Quadel as an associate. Ms. Loyd has a keen focus for compliance and program accuracy. She is skilled in program application processing and eligibility, file audits and annual and interim re-certifications and is highly knowledgeable in HUD regulations. To discuss your quality control and file review needs with Ms. Loyd, email her.
Mr. Nicholas Murphy has over 20 years’ experience in the affordable and not-for-profit housing industry. For the past three years as Quadel’s Training Manager, Murphy has organized and overseen more than 260 training courses reaching nearly 8,500 attendees. In class sizes ranging from five to 160, Mr. Murphy and staff manage all aspects of the course from the initial proposal request, coordinating with organizations to meet their specific needs, the grading of examinations and distribution of certificates. He also manages all aspects of marketing the courses through social media, e-mail, and print. To discuss your agency’s training needs with Mr. Murphy, email him.
Ms. Julie O’Connor has more than 31 years of comprehensive experience with the Housing Choice Voucher Program and HUD’s Housing Quality Standards. She serves as a technical expert and interim program director to PHAs. Previously, she managed a Housing Choice Voucher program under Quadel’s subcontract with the Baltimore Regional Housing Partnership. She excels at managing complex projects ranging from mobility, program administration, rapid lease-ups and re-certification reviews. To discuss your agency’s HCV or mobility needs with Ms. O’Connor, email her.
Ms. Jessica Porter has over 16 years of experience in Public Housing Authority operations and management. Porter assists housing authorities to create work systems that improve efficiency. Her professional experience includes executive leadership and management of the Housing Choice Voucher Program under the Moving to Work (MTW) demonstration. As a public service professional, Ms. Porter brings a broad set of competencies and insights from operations management, process improvements and automation, technology system development and deployments, program management and oversight, performance management, and a practical understanding of public housing and large city governance. To talk about your agency’s needs with Ms. Porter, email her.
Ms. Gloria Pounds is an experienced housing counselor who has more than 30 years of education and human services experience. She specializes in PHA mobility and housing counseling by assessing tenants’ individual needs and providing workshops and trainings about housing barriers, housing relocation, landlord interaction, family budgeting, community resources and schools. She works closely with tenants and Mobility Counselors to move tenants to communities with better opportunities. In addition to housing counseling, she spent 20 years with the Illinois Department of Children and Family Services where she served as the Public Service Administrator focused on the safety and wellbeing of children. Ms. Pounds is a certified Housing Quality Standards Inspector and holds a Master’s Degree in Public Administration from Roosevelt University.
Mr. John Rowland is a housing and human services professional with 25 years of multi-agency and multi-program management, contract and grants administration, social services program development, and management. Rowland is also experienced in the financing, development and management of supportive, public, and affordable housing projects. He is also a public housing repositioning expert. Rowland is an effective supervisor with a history of getting consensus, action, and results by emphasizing a coordinated process and the realization of common goals. Rowland has a Bachelor’s
degree from Boston University.
To discuss your housing program needs with Rowland, email him.
Ms. Tracey Rudy has nearly 25 years of experience in affordable housing program administration. Her experience spans both PIH and Multifamily housing programs including Section 8 HCV, PBV and PBRA, Public Housing, RAD and affordable housing development and redevelopment. Previously serving as a COO for a large metropolitan housing authority and CEO of a small rural housing authority, Rudy has a broad understanding of the needs of housing agencies. To talk about your housing agency’s needs with Ms. Rudy, email her.
Mr. Andre Serrette has more than 10 years of professional affordable housing experience. Serrette has had a far-reaching career – with “on the ground” experience as a field supervisor for a property management firm, to assistant manage positions at one of the country’s largest housing authorities, to the managing director of Arizona Quadel’s program at the City of Phoenix Housing Department in Phoenix, AZ. Serrette is a skilled program manager who focuses on program improvement and compliance, including lease-up efforts. Serrette holds a Bachelor’s degree and Master’s degree from the University of Southern California.
To discuss your HCV program needs with Serrette, email him.
Ms. Demetria Simpson, Quadel’s newest Director, is an experienced and accomplished affordable housing development executive with over 22 years of experience. Ms. Simpson is an innovative and energetic leader known for her ability to envision and create successful outcomes. She is skilled at developing strong partnerships in both the public and private sectors. Major career accomplishments include: leading a complete agency reorganization while serving as the President and CEO of a large PHA, collaborating with community partners to reduce homelessness and leading affordable housing development activities after Hurricane Katrina. She holds a Bachelor’s Degree in Community and Regional Planning and Economic Development from the University of Southern Mississippi and has a Housing Development Finance Professional (HDFP) certification from the National Development Council.
Ms. Alyssa Smith has worked in the affordable housing industry for 12 years. Before joining Quadel, she was a Regional Property Manager overseeing 12 affordable housing assets, including 1,600 units in three states. She has extensive knowledge in multiple programs including, LIHTC, Project Based Section 8, RAD, 236, HOME, Public Housing and HCV consisting of Multifamily and senior/disabled communities. She is also well versed in day-to-day aspects of property operations. She holds numerous affordable housing designations, including C3P, COS, MORS, TCS and is a licensed Property Manager in the District of Columbia.
Ms. Sandra Soucie has more than 20 years of experience in direct project management and affordable housing program administration. Soucie has supported the Memphis Housing Authority HCV direct management engagement for the past 18 years: writing program policy consistent with MHA’s mission, collaborating with MHA executive personnel on program enhancements and assisting the HCV Program Director with process and reporting. She has set national standards in maximizing utilization and wait list management to serve the most number of families. Soucie’ s expertise includes program assessment, planning and implementing waiting list openings, maximizing leasing and policy and procedure development. She holds a Master’s degree from the University of Maryland and a Bachelor’s degree from Bellevue University.
To discuss your program, organizational assessments, or policy and procedure needs with Soucie, email her.
Mr. Shawn Steen is a seasoned affordable housing professional with more than 19 years’ experience including an extensive focus on the HUD Performance Based Contract Administration (PBCA) initiative. His background also includes property management, project management, business development, client relations, training, compliance and quality control. Mr. Steen has an extensive knowledge of the HUD project-based multifamily program as well as experience with a wide variety of other HUD programs and initiatives. To discuss your PBCA needs with Mr. Steen, email him.
Ms. Penny VanderWall has more than 42 years of professional experience in the affordable housing industry. Currently, she oversees Quadel’s contract for managing the City of Phoenix Housing Department’s HCV program in Phoenix, AZ. VanderWall is an expert in direct management of Section 8 and Public Housing programs. She specializes in assessing Troubled PH and HCV programs and implementing successful recovery plans. She also works with Standard and High Performer agencies to maximize efficiencies and further improve operations. She specializes in designing and implementing streamlined processes to maximize staff and funding. VanderWall has received numerous NAHRO and HUD Best Practices Awards for reengineering the HCV program, including the creation of the nation’s first HCV Lottery System and innovations in reexamination processing, inspections and landlord recruitment and retention. VanderWall holds a Bachelor’s degree from Metropolitan State College in Colorado.
To discuss your program’s needs with VanderWall, email her.
Ms. Amy Vorenkamp is the Managing Director of the North Carolina Quadel office. She is a senior manager with more than 15 years of knowledge and experience in compliance and implementation of the Performance Based Contract Administration program (PBCA) under HUD. Vorekamp is responsible for more than 500 PBCA contracts across the state, including the oversight of program activities, implementation of policies and procedures, rules, and client relations. She specializes in quality control and compliance. Vorenkamp has both a Master’s and a Bachelor’s degree from Nicholls State University in Louisiana.
To discuss your PBCA program needs with Vorenkamp, email her.
Ms. Nicole Walls is the Managing Director for Indiana Quadel where she plans, organizes, manages, controls and directs the daily activities of the company, its staff and subcontractors. Walls has over 17 years of experience working in the affordable housing industry. She began her career as a property manager and has managed several different property and program types throughout her career. She has also served in a variety of roles at Quadel, including a Program Compliance Specialist, Assistant Voucher Manager and Contract Renewal Manager.
Walls holds a Bachelor of Arts degree from Indiana University and a Master’s degree from Strayer University. She also holds Assisted Housing Manager (AHM) and Housing Quality Standards (HQS) certifications.
To discuss your PBCA program needs with Walls, email her.
Ms. Kelly Wells is a Data Management and Compliance Specialist with Quadel. In this role, she is responsible for monthly housing payment processing for Quadel’s office in North Carolina. In addition, she focuses on monthly reporting, bank reconciliation and eligibility and resource verification. Ms. Wells is well versed in various affordable housing programs as she has the following certifications including, public housing specialist and HCV specialist.
Ms. Helena Widtfeldt has 10 years of experience in the affordable housing industry. In addition to experience with LIHTC, her program expertise includes Housing Choice Voucher, Public Housing, HOPE VI, Neighborhood Stabilization, and Capital Fund Recovery. Ms. Widtfeldt has developed quality control and quality Assurance processes including file reviews and training. She has assisted with developing and updating standard operating procedures, annual plans, Administrative Plans and ACOPs. Prior to joining Quadel, she was a Project Manager at the Human Services Research Institute where she developed policies and procedures for project implementation, monitoring, and data collection for a multi-year national evaluation of SAMHSA’s homeless grant programs. To discuss your agency’s LIHTC needs with Ms. Widtfeldt, email her.
Ms. Lisa Williams has devoted her life to the affordable housing industry for over 35 years. As the founder of Help U Manage/AHCS, now in partnership with Quadel, her company provides compliance services to over 20,000 units across the nation. Ms. Williams and her associates have experience in development, portfolio management and compliance of most types of affordable housing: LIHTC, Section 236, Section 202, RD 515, Bonds, AHP, FHLB and HOME financed properties.
As a certified instructor, she also teaches multiple courses including Certified Occupancy Specialist (COS), Certified Manager of Housing (CMH), Site Based Budging Specialist (SBS), Senior Housing Specialist (SHS), Enterprise Income Verification (EIV), Tax Credit Specialist (TCS), and Blended Occupancy Specialist (BOS).
Ms. Toni Wolfe has been the administrative assistant for Quadel’s Indianapolis office for two years. In addition to supporting the office’s day-to-day operations, she handles all HUD PBCA resident concerns for Quadel’s Indiana PBCA program and offers excellent customer service and problem resolution. She has over 30 years of administrative support experience to staff and corporate executives. In her current role, she also offers support to Quadel’s corporate office in Washington, DC, remote executive staff and the Training department.