it tools & software
Quadel’s technology solutions services can assist your public housing agency or private organization to maximize efficiency and effectiveness and drastically improve the way that your agency achieves its mission. We have a long-standing reputation of providing innovative tech services and solutions to the affordable housing industry.
To find out more about any of our technology solutions below, contact Darryl Bracey.
Qualcheck® is a custom-built online compliance software tool that has been effectively improving the quality and performance of housing agencies and affordable housing programs since 2009. Quadel uses Qualcheck® in all of our direct management programs, and it is available to the public for a subscription fee.
Quadel custom-built Qualtrack℠, an online customer service tool that tracks requests and resolutions, and uses it in our direct management HCV programs. It is an indispensable tool for management forecasting and also includes an immediate staff notification function that greatly decreases response and resolution time, which greatly increases resident and owner/agent satisfaction.
Comprehensive IT Assessment
A comprehensive IT assessment can help you better understand your current state of technology and prepare you for the future. Quadel will work with your team to understand your business needs and goals and develop an IT plan to ensure success. The main components of the service are:
- Technology Management
- Mobile Device Management
- Cloud Infrastructure
- System/Data Security
- Network Infrastructure and Applications
- Server and Desktop Infrastructure
- Policies and Procedures
- Website Infrastructure
System of Record Consulting
System of Record Assessment
Quadel has many years of experience working with housing management software vendors to assist our direct management clients implement new System of Record software, update and upgrade systems, engage in daily system operations and perform back-end reporting. Our comprehensive expertise of the Section 8 program allows us to provide you with an in-depth assessment of your System of Record software to ensure that you are using it to its maximum potential.
System of Record Conversion Services
Is your agency considering a System of Record conversion? Quadel can provide a comprehensive needs assessment of your current system as well as act as your project manager with the chosen software provider to ensure a successful conversion. Services included in the project management scope include, but are not limited to: Migration Planning, Migration Testing and Reports customization.
IT Project Management Services
IT project management is essential to any business. No matter the size or complexity of the project, our Project Managers have the skills and experience to ensure work is completed on time, within budget and to specifications.
- Project Planning
- Cost Control and Budgeting
- Risk Management
- Change Management
Business Continuity and Disaster Recovering Planning
A good business continuity plan is essential to keep your business running. Power outages, natural disasters and system failures can interrupt your business and cost you money. Our Disaster Recovery and Business Continuity Planning Service will help you develop a comprehensive plan that is cost-effective and aligns with your business goals.
The service includes:
- Business Impact Analysis
- Risk Analysis
- Strategy Development
- Business Continuity Plan
- Disaster Recovery Plan
- Testing and Maintenance