by Hannah Troyer | Dec 30, 2025 | Blog
One of the most underutilized tools available to Public Housing Authorities to improve overall program performance is also one of the most powerful: customer feedback. When used intentionally, customer feedback is not about scores or satisfaction ratings. Senior...
by Hannah Troyer | Feb 15, 2024 | Blog
Safe and decent affordable housing is vital to a person’s well-being and is the first step to increasing overall stability and economic advancement for low-income individuals. However, the location of affordable housing is equally important. HUD’s Mobility Program...
