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The End of CARES Act Waivers: Best Practices for a New Chapter

by Hannah Troyer | Feb 24, 2022 | Blog

After almost two years of CARES Act waivers and notices, most waivers under Notices PIH 2020-05, PIH 2020 – 13 and PIH 2020-33 have expired. The question becomes: “what now?” PHAs across the country worked tirelessly to revamp and reorganize how they conduct business...

Quadel’s Tailored Training Courses Provide Steady Guidance, Information

by Hannah Troyer | Dec 9, 2021 | Blog

  With housing agencies dealing with a whirlwind of HUD notices and ever-changing circumstances due to the COVID-19 pandemic, industry trainings are more important than ever. Training thousands of industry professionals each year gives Quadel a unique perspective...

Quadel Accountant, Ronna Jessen, reflects on military lessons

by Hannah Troyer | Nov 10, 2021 | Blog

  As a kid growing up in Texas, Quadel staff accountant, Ronna Jessen, had two career aspirations: be a Texas Ranger or join the military. So, she did. Jessen was a Tactics Control Assistant (now called a Patriot Fire Control Enhanced Operator) in the...

Remote Recertifications: Quadel’s Penny VanderWall Discusses Benefits of Virtual Services

by Hannah Troyer | Oct 7, 2021 | Blog

  As the COVID-19 pandemic endures, the demand for remote or virtual services continues to increase. Utilizing remote services allows Public Housing Authorities (PHAs) to complete necessary tasks in a timely manner without risking the health of employees,...

HQS Inspections: Quadel’s Jim Evans Discusses Importance of Planning and Technology

by Hannah Troyer | Sep 16, 2021 | Blog

Housing Quality Standards (HQS) Inspections are part of Housing Choice Voucher (HCV) program regulations (24 CFR Part 982) and require units within the program to meet a certain standard. Current HQS regulations consist of 13 key aspects of housing quality,...

Quadel’s Jessica Porter Offers Best Practices for Informal Hearings, Reviews

by Hannah Troyer | Aug 19, 2021 | Blog

Informal reviews, hearings or grievances are important forms of tenant protection for Federal housing programs. Most importantly, these processes allow PHAs to resolve applicant or resident disputes without legal action and to correct any errors that might have...
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