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Making the Change
Blog
Quadel’s Jessica Porter Offers Best Practices for Informal Hearings, Reviews
by Hannah Troyer | Aug 19, 2021
Informal reviews, hearings or grievances are important forms of tenant protection for Federal housing programs. Most importantly, these processes allow PHAs to resolve applicant or resident disputes without legal action and to correct any errors that might have...
Increasing Landlord Participation: Tips from AZQ’s Andre Serrette
by Hannah Troyer | Jul 22, 2021
It’s simple math. For an HCV program to be successful, the program needs enough landlords. Landlords provide the most important aspect to HCV participants – the place to live. Unfortunately, affordable housing programs are oftentimes surrounded by misconceptions and...
Program Efficiency lies in the Details of Policies and Procedures
by Hannah Troyer | Jun 24, 2021
Administrative Plans (Admin Plans) and Standard Operating Procedures (SOPs) are a housing authority’s “playbook” according to Bea Barberio, Quadel Senior Program and Policy Advisor. Over her Quadel career, Barberio has updated nearly a dozen Administrative Plans and...
Emergency Housing Vouchers: A New Program with New Possibilities
by Hannah Troyer | Jun 3, 2021
AZQ’s Andre Serrette Discusses Program’s New Vouchers and Lease-Up Efforts Last month, the Department of Housing and Urban Development (HUD) released Notice PIH 2021-15 (HA) and allocated approximately 70,000 Emergency Housing Vouchers (EHVs) to public housing...
Communication, Transparency a Must for Stakeholder Satisfaction
by Hannah Troyer | May 13, 2021
Affordable housing is a cornerstone of any strong community. And while affordable housing and subsidy programs are often deemed successful by the number of tenants served or high evaluation scores, often times the most successful programs reach this achievement...
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