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Making the Change
Blog
Avoiding TRACS Problems: Tips for PBCA Owner/Agents
by Hannah Troyer | Apr 7, 2022
The Department of Housing and Urban Development (HUD) developed its computer system, Tenant Rental Assistance Certification System (TRACS), to improve financial controls over assisted housing programs through automated processes. TRACS helps monitor each...
The End of CARES Act Waivers: Best Practices for a New Chapter
by Hannah Troyer | Feb 24, 2022
After almost two years of CARES Act waivers and notices, most waivers under Notices PIH 2020-05, PIH 2020 – 13 and PIH 2020-33 have expired. The question becomes: “what now?” PHAs across the country worked tirelessly to revamp and reorganize how they conduct business...
Quadel’s Tailored Training Courses Provide Steady Guidance, Information
by Hannah Troyer | Dec 9, 2021
With housing agencies dealing with a whirlwind of HUD notices and ever-changing circumstances due to the COVID-19 pandemic, industry trainings are more important than ever. Training thousands of industry professionals each year gives Quadel a unique perspective...
Quadel Accountant, Ronna Jessen, reflects on military lessons
by Hannah Troyer | Nov 10, 2021
As a kid growing up in Texas, Quadel staff accountant, Ronna Jessen, had two career aspirations: be a Texas Ranger or join the military. So, she did. Jessen was a Tactics Control Assistant (now called a Patriot Fire Control Enhanced Operator) in the...
Remote Recertifications: Quadel’s Penny VanderWall Discusses Benefits of Virtual Services
by Hannah Troyer | Oct 7, 2021
As the COVID-19 pandemic endures, the demand for remote or virtual services continues to increase. Utilizing remote services allows Public Housing Authorities (PHAs) to complete necessary tasks in a timely manner without risking the health of employees,...
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