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Crystal Wojciechowski

Executive Director, PHADA

America’s housing authorities face growing demand, limited funding, complex regulations, and years-long waiting lists. How can affordable housing leaders continue serving their communities while navigating those pressures?

In this episode of ChangeMakers with Katie Goar, Katie speaks with Crystal Wojciechowski, executive director of the Public Housing Authorities Directors Association, commonly known as PHADA.

Crystal shares how a temporary position at the King County Housing Authority introduced her to the real-world impact of affordable housing. She explains how watching families receive safe and stable homes inspired a career that has now spanned more than 20 years.

Katie and Crystal discuss the changing affordable housing workforce, including the growing number of leaders entering housing from outside the industry. Crystal explains why new perspectives can strengthen housing authorities when paired with experienced professionals who understand regulations, inspections, recertifications, and resident services.

The conversation also explores PHADA’s Executive Director Education Program, its partnership with Rutgers University, and the importance of building a trusted network of housing professionals who can help one another solve difficult problems.

Crystal explains how PHADA works with Congress and the U.S. Department of Housing and Urban Development to translate federal policy into practical solutions. She also shares why housing authorities must tell their stories, build relationships with elected officials, and position themselves as the leading affordable housing experts in their communities.

This conversation offers practical guidance for housing authority executive directors, commissioners, policymakers, developers, and anyone working to improve affordable housing across the United States.

Learn more about PHADA at PHADA.org.

Learn more about Katie Goar and Quadel at Quadel.com.