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Resident Relations: The Importance of Communication and Connection

by Hannah Troyer | Mar 23, 2023 | Blog

  One of the core functions of affordable housing management is excellent customer service. Resident relations are vital to effective and quality affordable housing program management. Quadel Program Manager Gloria Pounds is a human relations specialist and a...

Communication, Transparency a Must for Stakeholder Satisfaction

by Hannah Troyer | May 13, 2021 | Blog

  Affordable housing is a cornerstone of any strong community. And while affordable housing and subsidy programs are often deemed successful by the number of tenants served or high evaluation scores, often times the most successful programs reach this achievement...

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