by Hannah Troyer | Dec 30, 2025 | Blog
One of the most underutilized tools available to Public Housing Authorities to improve overall program performance is also one of the most powerful: customer feedback. When used intentionally, customer feedback is not about scores or satisfaction ratings. Senior...
by Hannah Troyer | Nov 14, 2025 | Blog
In an effort to highlight our employees and their unique affordable housing journeys, Quadel will feature staff members in its Passionate People series. Our next feature is Jamaal Williams, Deputy Managing Director of Memphis Housing Authority’s High Performer...
by Hannah Troyer | Oct 10, 2025 | Blog
Public Housing Agencies (PHAs) across the country are under increasing pressure to modernize aging housing stock, stabilize funding, and ensure long-term sustainability. The Rental Assistance Demonstration (RAD) program has become the most effective way to achieve all...
by Hannah Troyer | Sep 15, 2025 | Blog
Much like the population it serves, the affordable housing industry is full of diverse housing providers. In an effort to highlight our employees and their unique affordable housing journeys, Quadel features staff members in its series: Passionate People. This week’s...
by Hannah Troyer | May 28, 2025 | Blog
As Public Housing Agencies (PHAs) respond to increasing regulatory requirements and look to modernize their operations, software conversions are becoming more common. Whether prompted by new HUD compliance regulations, reporting limitations, or need for better...
