by Hannah Troyer | Dec 30, 2025 | Blog
One of the most underutilized tools available to Public Housing Authorities to improve overall program performance is also one of the most powerful: customer feedback. When used intentionally, customer feedback is not about scores or satisfaction ratings. Senior...
by caylor-solutions | Dec 2, 2025 | Podcast
Affordable housing is no longer a coastal issue or a niche policy topic. It touches every community, every income bracket, and every generation. In this episode of ChangeMakers, Katie Goar speaks with Dennis Shea, Executive Director of the J. Ronald Terwilliger Center...
