by Hannah Troyer | Nov 10, 2021 | Blog
As a kid growing up in Texas, Quadel staff accountant, Ronna Jessen, had two career aspirations: be a Texas Ranger or join the military. So, she did. Jessen was a Tactics Control Assistant (now called a Patriot Fire Control Enhanced Operator) in the...
by Hannah Troyer | Oct 7, 2021 | Blog
As the COVID-19 pandemic endures, the demand for remote or virtual services continues to increase. Utilizing remote services allows Public Housing Authorities (PHAs) to complete necessary tasks in a timely manner without risking the health of employees,...
by Hannah Troyer | Sep 16, 2021 | Blog
Housing Quality Standards (HQS) Inspections are part of Housing Choice Voucher (HCV) program regulations (24 CFR Part 982) and require units within the program to meet a certain standard. Current HQS regulations consist of 13 key aspects of housing quality,...
by Hannah Troyer | Aug 19, 2021 | Blog
Informal reviews, hearings or grievances are important forms of tenant protection for Federal housing programs. Most importantly, these processes allow PHAs to resolve applicant or resident disputes without legal action and to correct any errors that might have...
by Hannah Troyer | Jul 22, 2021 | Blog
It’s simple math. For an HCV program to be successful, the program needs enough landlords. Landlords provide the most important aspect to HCV participants – the place to live. Unfortunately, affordable housing programs are oftentimes surrounded by misconceptions and...
by Hannah Troyer | Jun 24, 2021 | Blog
Administrative Plans (Admin Plans) and Standard Operating Procedures (SOPs) are a housing authority’s “playbook” according to Bea Barberio, Quadel Senior Program and Policy Advisor. Over her Quadel career, Barberio has updated nearly a dozen Administrative Plans and...
