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Making the Change
Blog
HCV Briefings and the Importance of Clear Communication
by Hannah Troyer | Jun 21, 2023
Once applicants have been accepted into the Housing Choice Voucher Program (HCVP), they may feel overwhelmed by program rules and what happens next. A comprehensive HCVP briefing is vital to participant success. Quadel program manager, Paula Bingham, discusses how...
Passionate People Series: Jenifer Parris
by Hannah Troyer | May 4, 2023
In an effort to highlight our employees and their unique affordable housing journeys, Quadel will feature staff members in a new series entitled Passionate People. Our next feature is Jenifer Parris, an Associate who works on consulting engagements nationwide. Parris...
Outsourced Management and the Benefits of a Strategic Partnership
by Hannah Troyer | Apr 14, 2023
Outsourcing the management of housing programs can be a smart strategic move for PHAs. Outsourced management occurs when an agency hires a third-party vendor to provide all, or aspects, of the housing program services. Quadel Director, Jim Evans, has managed...
Resident Relations: The Importance of Communication and Connection
by Hannah Troyer | Mar 23, 2023
One of the core functions of affordable housing management is excellent customer service. Resident relations are vital to effective and quality affordable housing program management. Quadel Program Manager Gloria Pounds is a human relations specialist and a...
Remote Work: Keeping Team Members Productive and Connected
by Hannah Troyer | Mar 2, 2023
Quadel has employees in 26 states across the country. Since COVID-19, remote work has become commonplace and even the preferred method of employment for many. Quadel Senior Program Manager, Helena Widtfeldt, has worked remotely since 2015. She discusses her...
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