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Desk Aides: The Secret Tool to Improve Staff Efficiency and Compliance

by Hannah Troyer | Nov 10, 2023 | Blog

Housing authorities often function on limited resources including staff, funds and time. Desk aides are one of the simplest tools department managers can implement to ensure resources are spent efficiently. Quadel Associate, Christian D’Emilia, discusses the...

Tips for Effective Departmental Management Amid PHA Challenges

by Hannah Troyer | Jul 20, 2023 | Blog, Uncategorized

  Housing agency department managers and directors have a lot on their plates: completing day-to-day tasks, supervising departmental staff, communicating with community members, and working with agency leadership to ensure all work is completed on time and to agency...

Keep it Simple: Quality Assurance Tips to Improve Performance

by Hannah Troyer | Jul 14, 2022 | Blog

  Over the past 40 years of service to the affordable and assisted housing industry, Quadel has developed review processes, tools and reporting mechanisms to monitor program performance. We understand a compliant, efficient affordable housing program relies on...

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