Course Details

Using our experiences transforming PHA programs from Troubled to High Performer, reviewing PHA programs and performing organizational assessments, Quadel designed a Board of Commissioners training course. This course includes the following areas of concentration: agency operations, housing programs, the role of the Board of Commissioners, and ethics and standards of conduct. This course includes supplemental references, including HUD’s Field Office Monitoring of Public Housing Agencies and PHADA’s Code of Professional Ethics for Housing Authority Commissioners.

Who Should Attend?

Experienced and new Board of Commissioners members

VAWA Fundamentals is a two-part, four-hour-per-session training designed to give housing professionals a clear, practical understanding of the Violence Against Women Act (VAWA) and its application in HUD-assisted housing programs. Participants will learn how to recognize covered situations, apply VAWA protections correctly, and document and communicate decisions in a way that protects both survivors and program integrity.

Course Details

This interactive course provides an overview of VAWA’s history, core protections, and recent changes under the 2022 reauthorization, with a specific focus on HUD-covered housing programs, including HCV, public housing, and multifamily housing. Through case studies and real-world scenarios, participants will practice identifying VAWA-eligible situations, navigating adverse factors, and using tools such as lease bifurcation and emergency transfers to promote housing stability for survivors.

Learning Objectives

By the end of this two-session course, participants will be able to:

• Explain VAWA’s purpose, evolution, and current requirements for covered housing providers.​

• Correctly identify who is and is not eligible for VAWA protections in common program scenarios.​

• Apply HUD’s documentation and confidentiality rules, including when verbal statements may suffice and when additional documentation can be requested.​

• Implement and operationalize an emergency transfer plan that aligns with HUD guidance and VAWA’s confidentiality standards.​

• Integrate VAWA into local policies (Administrative Plan, ACOP, Admissions policies, preferences, and termination procedures) while balancing safety, due process, and program compliance.

Who Should Attend?

PHA staff, owners/agents, compliance staff, supervisors, and other housing professionals responsible for determining eligibility, processing denials/terminations, drafting policies, or supporting residents who may be survivors of violence.

Course Details

This 1.5-day course informs public housing agency staff about mold detection, causes, health concerns and remediation procedures in housing units and common areas. The training culminated in a proficiency assessment and certificate of course completion. Upon completion of this course, attendees will be able to recognize different types of mold that can occur in housing units and common areas, understand the common causes of mold, know the health hazards of mold, know about mold remediation and abatement procedures, and understand how to prevent and manage risk from mold.

Who Should Attend

Inspectors and other housing authority employees