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Making the Change
Blog
Collaboration and Education: Keys to Interacting with Board of Commissioners
by Hannah Troyer | Oct 20, 2022
Public Housing Agency (PHA) Executive Directors face a wide range of challenges and difficulties. While Executive Directors focus on operational performance trends and budget bottom lines, most spend their days managing agency relationships. Quadel Director,...
How to Avoid Delay in Special Claims Reimbursements
by Hannah Troyer | Aug 4, 2022
Section 8 owner/agents may be reimbursed by HUD for financial loss by submitting a special claim. There are three types of special claims: Regular Vacancy, Unpaid Rent and Damages. Indiana Quadel’s Special Claims Analyst, Darci McWilliams, reviews an estimated 1,000...
Keep it Simple: Quality Assurance Tips to Improve Performance
by Hannah Troyer | Jul 14, 2022
Over the past 40 years of service to the affordable and assisted housing industry, Quadel has developed review processes, tools and reporting mechanisms to monitor program performance. We understand a compliant, efficient affordable housing program relies on...
Successful Management and Occupancy Reviews Begin with Preparation
by Hannah Troyer | May 26, 2022
Management and Occupancy Reviews (MORs) are critical tools in managing HUD-subsidized properties. MORs help determine and maintain property compliance of HUD regulations. Quadel MOR specialists have conducted over 12,000 MORs as part of Quadel’s...
Avoiding TRACS Problems: Tips for PBCA Owner/Agents
by Hannah Troyer | Apr 7, 2022
The Department of Housing and Urban Development (HUD) developed its computer system, Tenant Rental Assistance Certification System (TRACS), to improve financial controls over assisted housing programs through automated processes. TRACS helps monitor each...
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