by Hannah Troyer | Mar 23, 2023 | Blog
One of the core functions of affordable housing management is excellent customer service. Resident relations are vital to effective and quality affordable housing program management. Quadel Program Manager Gloria Pounds is a human relations specialist and a...
by Hannah Troyer | Feb 9, 2023 | Blog
In an effort to highlight our employees and their unique affordable housing journeys, Quadel will feature staff members in a new series entitled Passionate People. Our first feature is Andre Serrette, Arizona Quadel’s Managing Director. Mr. Serrette has been...
by Hannah Troyer | Jan 20, 2023 | Uncategorized
Staff turnover is typical for public housing authorities across the country. When a leadership position such as an HCV director experiences turnover, program performance may be affected negatively. When hiring and onboarding a new HCV director, there are a few...
by Hannah Troyer | Dec 16, 2022 | Blog
One thing is certain: affordable housing is complex. The social, political and economic aspects of affordable housing make the simple human right a multi-faceted crisis in the United States. At its core, Quadel is committed to making decent affordable housing...
by Hannah Troyer | Aug 4, 2022 | Blog
Section 8 owner/agents may be reimbursed by HUD for financial loss by submitting a special claim. There are three types of special claims: Regular Vacancy, Unpaid Rent and Damages. Indiana Quadel’s Special Claims Analyst, Darci McWilliams, reviews an estimated 1,000...
